Water Department

Action Request

Request service transfers, service turn on, or service turn off. Effective 7/1/17 there will be a $60 fee for each trip in excess of two trips for shut off/turn on where RTS charges are suspended.

Auto-Pay Enrollment

Enroll in the city's auto payment program and ensure that you never miss a payment.

Bulk Water Filling Station (PDF)

Location and information regarding the bulk water filling station.

Construction Updates

Research the latest in water, sewer, and wastewater construction by utilizing the Interactive Construction Update Map.

Cross Connection Information

Read about the danger of cross contamination in your local water supply and access the Backflow Test Report.

Due Dates

Water/Sewer Due Dates for the year by District.

E-billing

Sign up to receive email notification when water/sewer bills are available to view/pay online.

Emergency Water Issues

Call the Water Treatment Plant at (989) 837-3515 to report a water emergency.

Pay Your Water / Sewer Bill

Safety Tips for Work Zones Near Water Main Breaks

Check out this video on how to stay around city workers, vehicles, and equipment.

Understanding Your Water / Sewer Bill

Explanation of charges, billing cycles, and payment options.

Water / Sewer Rates (PDF)

View information on the current water and sewer rates in Midland, Michigan.

Water Driven Sump Pump Advisory

Information regarding the use of water driven sump pumps.

Water Flushing Program

Details on the annual water main flushing program.

Water Ordinance (PDF)

View Chapter 28 of the City's Code of Ordinances.

Water Service Problems

Contact information to report a water service problem.

Water Quality Reports

View current and prior water quality reports.

Where Your Water Comes From

Learn about the Saginaw-Midland Municipal Water Supply Corporation.